Anti social media or just anti customer?
So many times I read on Twitter or other blog sites how companies are displaying anti- social media behavior. This can range from the ostrich approach, just pretend its not happening and it will all go away to pushing out employees who embrace and push companies to consider social media. Of course, those of us to are in the social media circles think and many believe the issue is companies are anti- social media, they are afraid of this channel, they are just stupid and don’t get it.